Latest News


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December 2014

New iOS app for iPad coming.
Android App for Tablets!

November 2014

Appointments and Task merged.
Your diary entries in one place.
October 2014

Items Issued via Apps.
Windows Phone App coming!
September 2014

New Smartphone Look coming!
New and Updated Guides!
August 2014

Version 9 Launched!
New Look and Features for 2014.
July 2014

New Upgrade from GUI coming!
Better transparency of changes.
June 2014

Xero Integration!
New Look compare help desk software
May 2014

#ChallengeNHD ramps up!
Version 9 imminent.
Successful SITS14
April 2014

Bugzilla, LabTech, N-Able.
All available as integrations.
March 2014

Kaseya Integration now available!
Plugging your RMM into HelpDesk.
February 2014

NHD Satisfaction 2014 begins!
Asking our Customers to rate us.
January 2014

New KashFlow Integration.
Billing with KashFlow from NHD!
December 2013

UTC time zone Compliance.
Support globally in their time!
November 2013

New iPhone App Functionality.
Expenses, Travel, Mileage.
October 2013

Simpler, more powerful Billing!
Redesigned and Improved!
September 2013

New Tasks Feature!
Pop-up Reminder outside tickets.
August 2013

We're Recruiting Again!
New July 2013

More migration options added!
One click import from existing.
June 2013

iPhone App V2 released.
Additional functionality on the go!
May 2013

Google Calendar Integration added.
One click Imports available too!
April 2013

GFI Max Integration added.
Customer, Sites, Notification sync!
March 2013

Office 365 Integration added.
One click Imports available too!
February 2013

compare help desk software 2013 on its way!
Lots of adds and enhancements!
January 2013

Release Notes on Tweets.
Improving comms with followers!


Online Demo

Call now and speak to a trained expert.  You may also ask for a web session of our help desk software where we can answer questions while you see one of our demo screens. Book in now.

Help Desk Software

compare help desk software is one of the world's leading UK based Help Desk Software comparison website. A world class ticketing system, with many features included as standard.

Download the official compare help desk software Brochure here:

Customisable Web, powerful Windows & market-leading Smartphone Interfaces.

E-mail, Customer Web Portal and Telephone Ticket Management for help desk.

CRM, Projects, Sales Leads, Assets, Suppliers, Timesheets, Reports, Dashboard.

Billing, Items, Contracts with combination billing, Recurring, Labour and Ad hoc.

Items & Stock Control, Quotations, Sales Orders, Purchase Orders, Consignments.

Multiple sites and multiple time zones locations UTC support.

Software for any size Business, MSPs and Education institutions help desk.


Software for internal departments help desk, e.g. IT, HR, Maintenance, Sales etc.

MIGRATE TO compare help desk software IN ONE CLICK

Move all the data from your existing solution to compare help desk software in just a few easy steps.


Migrate from ConnectWise, ManageEngine, Vivantio, AutoTask, SysAid, SalesForce, NetHelpDesk...

...Ambercat, Richmond Systems, House on the Hill, all at the click of a button!

Import Customers, Sites, Users, Items, Tickets, Notes, Suppliers, Orders and more!

No extra charge for this service. Migrate from these systems FREE OF CHARGE!


Our Help Desk Software is extremely customisable to meet your business needs, and we actively develop the product around your help desk requirements.

So, you don't have to change the way your organisation works around a piece of software any more!

Full 2-way Rich Text e-mail interface for help desk, with embedded images.

Free Smartphone Apps available to all Customers, with no extra charge!

Full 2-way Calendar Sync with Exchange, Office 365 and Google Calendar.

    Web interfaces for End-users and Techs fully customisable to your own designs!  

Main admin interface is available as a Windows App, accessed from anywhere!


Fully functional SaaS model on the cloud, available for Remote / Mac users.

One click QuickBooks sync for Contracts, Items, Recurring, Labour and Ad hoc.

One click Sage sync for Contracts, Items, Recurring, Labour and Ad hoc.

One click KashFlow billing for Contracts, Items, Recurring, Labour and Ad hoc.

    One click Xero billing for Contracts, Items, Recurring, Labour and Ad hoc.  

What are compare help desk software like to work with?

Just read our testimonials from our existing Customers of our Help Desk Software further down, or contact us for references! We've had many offer to recommend us, and some are a part of our reseller partnership program.


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South Africa

compare help desk software ARE DIFFERENT?

Yes! We appreciate that by now you have probably spent a lot of time looking at many different software products for your help desk, and are left wondering which product to choose. So why choose us?


First Class Professional Service to all Customers, both new and existing.
Our Personal Dedicated Support Team support global customers from the UK!
Unlike our competitors, NHD gives you All Modules As Standard with no hidden costs.
    The software is Customisable to Any Industry, so not just for IT teams.  
  We offer full Integration with other Apps that you rely on to run your business.  
Our Bespoke Software team are ready to add in what you need #Challenge NHD.

Click here to find out more about the extensive range of features included in our

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